FAQs – Floor plan & Property Marketing Questions

Q: HOW LONG HAS FLOORPLANZ BEEN IN BUSINESS?
A:
Floorplanz were established in 1989 and, as such, are one of the original floor plan companies.

Q: DO YOU PROVIDE SERVICES OTHER THAN FLOOR PLANS?
A: Yes, we probably offer more property related services than any other UK supplier for estate agents and surveyors. As well as Floor plan services we also provide professional photography, video and drone photography, mast based photography, domestic and non-domestic EPCs, property marketing brochure design and print, Land Registry compliant plans, measured building surveys, in-house CGIs. Please call us on  0845 63 44 080 to discuss a particular project.

Q: HOW DO I PLACE MY FIRST ORDER?
A: Orders are normally placed online (my floorplanz) once an account has been registered. We are also happy to accept orders over the phone or by email.

Q: WHAT IS YOUR TURNAROUND TIME?
A:
We work to a three day turnaround depending on the time of year and the nature of the job.

Q: WHAT ARE YOUR CHARGES?
A:
This very much depends on your specific requirements – just give us a call on 0203 905 60 99 and we’ll be pleased to quote and discuss further.

Q: WHICH AREAS DO YOU COVER?
A:
We cover most of the country and are expanding our network all the time. As a rough guide we go as far as Manchester across to York in the north, most of Wales, the Midlands, the South West including Bristol and Bath, South Coast, Sussex and parts of Kent, The Home Counties and the whole of London.

Q: CAN I ORDER A SINGLE SERVICE
A:
Yes our service is very flexible and we do our best to accommodate any special requests.

Q: ARE YOU ABLE TO SUPPLY PLANS AND PHOTOS IN DIFFERENT FILE FORMATS/RESOLUTION?
A:
Yes, no problem at all – simply confirm your preference when placing your order.

Q: ARE YOUR PLANS DRAWN IN ACCORDANCE WITH THE RICS?
A:
Yes, all our floor plans are drawn in accordance with the Royal Institution of Chartered Surveyors measuring guidelines (RICS) and the Land Registry Practice Guide 40 for Land Registry compliant Lease Plans.

Q: ARE YOUR PHOTOGRAPHS DIGITALLY ENHANCED AND CAN YOU ADD BLUE SKIES ETC?
A:
Yes all our photographs are digitally processed and, where appropriate, blue skies added. We can also provide a full digital re-touching and airbrushing service.

Q: WE ARE MARKETING A NEW DEVELOPMENT, WHAT OTHER SERVICES CAN YOU PROVIDE?
A:
We can provide computer generated images (CGIs) using the latest software and all rendered in-house. This may include external and internal views, site plans, aerial views etc. Mast based elevated photography is also popular showing the site in context with its surroundings. We also have a full design and print service – please contact us for examples of our work.

Q: DO YOU PROVIDE A TECHNICAL DRAWING SERVICE?
A: We have a dedicated surveying division and offer a wide range of professional surveying services. These include Technical Plans, Elevations, Sections and Topographical Site Services. Please call us to discuss your particular project.

Q: CAN YOU TAKE PAYMENT DIRECT FROM SELLERS?
A:
Yes we have a flexible payment system which can be varied on a case by case basis.

Q: DO YOU HAVE APPROPRIATE INSURANCE COVER?
A:
Yes, we have extensive Public Liability and Professional Indemnity cover.

Q: DO YOU BELONG TO SAFE CONTRACTOR?
A:
Yes we have been members since 2011.

Q: DO YOU PROVIDE AN ONLINE DIY DRAWING SOLUTION?
A:
Yes, our sister company floorplansUsketch provide a cost effective online floor plans drawing service. Please follow this link for further information www.floorplansusketch.com

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